Frequently Asked Questions

Get answers to common questions about Medium 12" (Shoulder length).

Installation time varies by stylist and density, but expect roughly two to four hours. Bring a picture, arrive with clean detangled hair, and communicate desired parting sizes for the most accurate estimate and efficient service.

With proper care, they generally last four to eight weeks. Regular scalp cleansing, nightly satin wrap or bonnet, and avoiding heavy oils will prolong neatness. Schedule maintenance if edges loosen or new growth needs re-braiding.

Yes, but take precautions: wear a swim cap in chlorinated pools, rinse promptly after saltwater, and tie braids to reduce tangling. Pat hair dry and apply light leave-in moisturizer to protect both natural hair and extensions.

When installed and maintained properly, they protect hair by reducing daily manipulation. Avoid overly tight braiding, heavy styles, and extended wear beyond recommended time to minimize breakage and stress on the roots.

Dilute shampoo with water, focus on the scalp, and gently massage between braids. Rinse thoroughly, apply a lightweight conditioner to the braids' length if needed, and air dry or use a low heat setting to avoid frizz.

We recommend adding colored synthetic hair during installation rather than dyeing already-braided extensions. Our stylists can blend color or mix textures during service to achieve your look safely and without damaging natural hair.