Frequently Asked Questions

Get answers to common questions about Medium 12" (Shoulder length).

Expect between 4 to 7 hours depending on hair density, braid size, and any customization. Consultations and prepping hair add time; our stylists work efficiently to ensure comfort and professional results without rushing the process.

When installed properly with knotless technique and low tension, Medium 12 shoulder-length braids are protective and minimize breakage. Follow aftercare guidance, take breaks between installations, and use moisturizing routines to maintain healthy hair and scalp.

Refresh roots with light oils, cleanse scalp weekly using diluted shampoo or co-wash, and sleep with a silk scarf or bonnet. Avoid excessive pulling or heavy styling products to prolong your Medium 12 braids and protect natural edges.

Yes—with precautions. Rinse and condition hair after swimming to remove chlorine or salt, and tie braids up for workouts to reduce friction. Proper drying and moisturizing prevent mildew, tangling, and prolonged moisture that can weaken the braids.

Typically 6 to 8 weeks is recommended; leaving them longer increases matting, odor, and tension. Schedule touch-ups or removal timely, and consult our stylist if your hair requires an earlier take-down due to discomfort or excessive shedding.

Absolutely. We offer color blends, highlights, and varied parting styles to suit your taste. Discuss desired hues and maintenance during consultation so we can match extensions and design parting that flatters your face and fits your lifestyle.