Frequently Asked Questions

Get answers to common questions about Medium 12" (Shoulder length).

Installation usually takes 3 to 5 hours depending on hair density, scalp sensitivity, and parting detail. We include consultation, shampooing, and precision parting to ensure neat, comfortable braids that sit perfectly at shoulder length.

Wash and deep-condition 24 to 48 hours before your appointment and avoid heavy oils or leave-in products. Fully detangle and dry hair, trim split ends if needed, and bring reference photos to help achieve your desired look.

Medium 12 suits most textures but works best on medium to thick hair with sufficient length. Since this service uses your own hair only, we assess length and density during consultation and adjust braid size accordingly.

Cleanse the scalp gently with diluted shampoo, moisturize roots with a light oil or leave-in spray, sleep on a satin pillowcase or wear a silk cap, and avoid excessive manipulation to prolong neatness and scalp health.

You can swim and exercise, but use a snug swim cap for chlorinated or salty water and rinse braids thoroughly afterward. Secure braids while working out and ensure they dry completely to prevent odor or mildew.

We recommend keeping braids for 6 to 8 weeks maximum to protect scalp and edges. Monitor for new growth, itchiness, or tension, and schedule a removal or refresh if you notice discomfort or excessive frizz.