Frequently Asked Questions

Get answers to common questions about Medium 10" (Neck length).

Medium 10 (Neck length) twists usually last 6–8 weeks with proper care. Longevity depends on hair growth, scalp care and nightly protection; regular light maintenance extends wear.

Yes. Use a diluted sulfate-free shampoo or cleansing spray, gently massage the scalp, rinse carefully, and fully air-dry or diffuse on low to prevent frizz and maintain twist integrity.

When installed correctly and not too tight, these twists are protective. Avoid excessive tension, deep cleans frequently, and remove gently to minimize breakage and support healthy growth.

Installation typically takes 2–4 hours depending on twist size, hair density and stylist speed. A consultation helps set expectations and confirm desired thickness and parting pattern.

Yes. Protect your twists with a silk scarf or bonnet, loosely pineapple or tie at the nape, and use a satin pillowcase to reduce friction and preserve shape overnight.

Use lightweight leave-in mist, a light natural oil for the scalp, and a gentle sulfate-free shampoo. Avoid heavy waxes; our stylists can recommend brand-specific products for your hair type.