Frequently Asked Questions

Get answers to common questions about Medium 12" (Shoulder length).

A typical Medium 12 (Shoulder length) installation takes about 3 to 5 hours, depending on hair density, twist size, and stylist speed. We recommend planning extra time for consultation, parting preferences, and any custom color blending.

When installed with proper tension relief and by a trained stylist, Medium 12 twists minimize breakage. We prep hair, use protective parting, and advise gentle maintenance and timely removal to prevent stress or damage to your edges and natural hair.

With proper care, Medium 12 shoulder-length twists last four to eight weeks. Longevity depends on hair texture, scalp oiling, nightly satin protection, and activity level. We recommend touch-ups for new growth and gentle cleaning to keep twists fresh longer.

Yes — you can wash them carefully. Use a diluted sulfate-free shampoo, focus on gently cleansing the scalp, rinse thoroughly, and pat twists dry with a microfiber towel. Avoid vigorous rubbing and ensure full drying to prevent mildew or loosening.

Absolutely — shoulder-length Medium 12 twists are highly adaptable. You can create buns, ponytails, half-up styles, and elegant updos. Use gentle pins, avoid excessive pulling, and consult your stylist for secure, hair-friendly techniques and accessory recommendations.

Weekly upkeep includes wearing a satin scarf or bonnet at night, lightly oiling the scalp to prevent dryness, refreshing edges with mousse or gel, and gently finger-detangling any frizz. Avoid heavy creams that weigh twists down and schedule professional touch-ups when needed.