Frequently Asked Questions

Get answers to common questions about Medium 20" (Mid-back length).

Installation typically takes 3 to 5 hours depending on hair density, twist size, and any customization. We recommend planning extra time for consultations or coloring.

Maintain twists by sleeping with a satin scarf, moisturizing the scalp weekly, gently cleansing every 1–2 weeks, and avoiding heavy products that cause buildup or weighing.

When installed with proper tension and prepped hair, damage is minimal. Avoid excessive pulling, keep scalp moisturized, and remove twists before excessive matting occurs.

Expect 6–8 weeks of wear with good care. Longevity depends on hair growth, maintenance routine, and activity level; we offer touch-up options if needed.

Yes—take precautions: wear a swim cap, rinse and condition after chlorinated or salt water, dry thoroughly, and tie hair up for intense workouts to reduce tangling.

Absolutely. We offer color blends, varied twist thicknesses, and tailored density. Your stylist will recommend options based on hair health and your desired final look.