Frequently Asked Questions

Get answers to common questions about Medium 12" (Shoulder length).

With proper care, Medium 12 shoulder-length Senegalese twists last four to eight weeks. Longevity depends on hair growth, maintenance habits, and sleeping protection. We recommend touch-ups around week six to keep the style neat and your scalp healthy.

Installation typically takes three to five hours, depending on hair density, desired thickness, and any custom sizing. Our stylists provide a time estimate when you book to ensure a comfortable appointment window.

Yes—you can swim and exercise, but take precautions: wear a swim cap for chlorine, rinse and condition afterward, and ensure twists are securely fastened. Regular moisturizing and scalp care help prevent dryness and prolong the style's appearance.

When installed correctly and not too tight, they are a protective style that minimizes breakage. Avoid excessive tension, give your edges breaks between installs, and follow our maintenance guidance to support healthy hair.

Wash every one to two weeks with diluted sulfate-free shampoo, focus on the scalp, gently squeeze water through twists, and use a lightweight conditioner. Dry thoroughly, protect hair at night with silk or satin, and avoid heavy products that cause buildup.

Coloring synthetic extensions isn’t recommended, but we offer colored or highlighted hair options when installing twists. For a natural hair color change, discuss pre-coloring or using human-hair extensions during your consultation.