Frequently Asked Questions

Get answers to common questions about Wash and Blow Dry (with included service).

Typically adds 15–30 minutes depending on hair length and the primary service. Your stylist will confirm timing when booking so we can allocate adequate time for a thorough shampoo, treatment and professional blow-dry tailored to your hair.

Yes. We use color-safe, gentle shampoos and conditioners suited to treated hair. Inform your stylist about recent treatments so we can select appropriate products and techniques to protect color, maintain hair integrity, and prevent unwanted fading or damage during the service.

Absolutely. Tell your stylist the look you want—sleek, voluminous, waves or natural finish. They’ll tailor brush, heat settings and products to your hair texture, ensuring the chosen style complements the main service and suits your daily routine.

Yes. We use salon-grade shampoos, conditioners and styling products selected for your hair type and service needs. If you have allergies or prefer specific brands, please inform us beforehand and we’ll accommodate where possible or suggest suitable alternatives.

Arrive with detangled hair and avoid heavy styling products the day of your appointment. Bring reference photos if you have a desired look, and inform the receptionist about allergies or recent treatments to help your stylist prepare the right products.

When performed correctly, no negative impact; rather it protects and enhances results. Proper cleansing and professional drying help seal cuticle, preserve color vibrancy and reveal the finished haircut shape, extending the life of your style between salon visits.