Frequently Asked Questions

Get answers to common questions about Women's Wash & Light Detangling.

Typically 30 to 45 minutes depending on hair length and tangling severity. Our team works gently to detangle safely, adjust timing for density or additional conditioning, and will confirm estimated duration when you check in or book online.

No, the service focuses on gentle detangling techniques and hydrating cleansers to minimize breakage. We use wide-tooth tools, slip-enhancing products, and patient sectioning to protect strands. If your hair is extremely fragile we'll recommend alternative care or extra conditioning.

Yes — we accommodate color-treated hair using color-safe, sulfate-free shampoos and gentle techniques. Tell us about recent color or chemical services so we can choose products and timing that protect color longevity and avoid stripping or fading during your wash.

Arrive with dry hair if possible, or lightly towel-dried; avoid heavy styling products or oils. Bring information about recent treatments, allergies, or sensitivities. If you have time constraints mention them so we can tailor the service to your needs.

Absolutely. Our stylists are trained in handling curly and textured hair using appropriate detangling methods, hydrating products, and wide-tooth brushes or fingers. We honor your routine preferences and can recommend home care to maintain curl definition after the wash.

Yes, add-ons are available. We offer deep-conditioning masks, scalp exfoliation, and targeted treatments for an extra fee. Your stylist will recommend options based on hair condition and goals; they can often be added at booking or at check-in.